{"id":32033,"date":"2019-10-29T20:11:02","date_gmt":"2019-10-29T20:11:02","guid":{"rendered":"https:\/\/radezain.ee\/ordering-and-shipping\/"},"modified":"2020-12-27T15:12:01","modified_gmt":"2020-12-27T15:12:01","slug":"ordering-and-shipping","status":"publish","type":"page","link":"https:\/\/radezain.ee\/en\/ordering-and-shipping\/","title":{"rendered":"Ordering and shipping"},"content":{"rendered":"\r\n\n\t<section class=\"section\" id=\"section_1479882681\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t <div class=\"row\"  id=\"row-1920187581\"> \n\t<div id=\"col-368380615\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t <div class=\"row row-collapse align-middle\"  id=\"row-483278721\"> \n\t<div id=\"col-827588162\" class=\"col medium-5 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t \n  <div class=\"banner has-hover\" id=\"banner-907092712\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/radezain.ee\/wp-content\/uploads\/2019\/11\/ANV_2453-683x1024.jpg\" class=\"bg attachment-large size-large\" alt=\"\" \/>                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>                <div id=\"text-box-2112530089\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                                 <\/div>\n           <\/div>\n                            \n<style>\n#text-box-2112530089 {\n  width: 60%;\n}\n#text-box-2112530089 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-2112530089 {\n    width: 60%;\n  }\n}\n<\/style>\n    <\/div>\n          <\/div>\n      <\/div>\n\n            \n<style>\n#banner-907092712 {\n  padding-top: 400px;\n  background-color: rgb(244, 244, 244);\n}\n#banner-907092712 .banner-bg img {\n  object-position: 87% 37%;\n}\n@media (min-width:550px) {\n  #banner-907092712 {\n    padding-top: 658px;\n  }\n}\n<\/style>\n  <\/div>\n\n \t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t \n\t<div id=\"col-967908525\" class=\"col team-sorted-info medium-7 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\r\n<h2>Add to cart<\/h2>\r\n\t<div id=\"gap-666809900\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-666809900 {\n  padding-top: 5px;\n}\n<\/style>\n\t<\/div>\n\t\r\n<p>Choose a product from our <a href=\"https:\/\/radezain.ee\/en\/shop\/\" target=\"_blank\" rel=\"noopener noreferrer\">online store<\/a> and click on it<\/p>\r\n<ul>\r\n<li>If the product has a choice of sizes &#8211; make your choice. If needed, you can learn more about<a href=\"https:\/\/radezain.ee\/en\/measuring\/\" target=\"_blank\" rel=\"noopener noreferrer\"> sizes and measurements.<\/a><\/li>\r\n<li>Choose a product finish &#8211; whether you want the jewellery details to be in gold or silver.<\/li>\r\n<li>In turn, choose from the other options that are available for that particular piece of jewellery (ribbons, necklace length, etc.)<\/li>\r\n<li>If it is possible to add a pendant to the product, select the pendant tone.<\/li>\r\n<li>Select the letters you want to use to write your message. <a href=\"https:\/\/radezain.ee\/en\/letters\/\" target=\"_blank\" rel=\"noopener noreferrer\">Read more about the letters here.<\/a><\/li>\r\n<li>Follow the instructions to add the message that you want to appear on your jewellery.<\/li>\r\n<li>Once the product is designed &#8211; add it to your shopping cart.<\/li>\r\n<li>The final price of the product will be known immediately after the selection, and will be displayed above the \u201cAdd to Cart\u201d button<\/li>\r\n<li>Be sure to check your order in your shopping cart! Review the texts that will be added to the piece of jewellery, and, if necessary, modify or correct it.<\/li>\r\n<li>If everything is correct, proceed to the cashier.<\/li>\r\n<li>Enter your phone number and e-mail address<\/li>\r\n<li>Pay using internet banking &#8211; if your order is successful, you will be redirected to the order confirmation page.<\/li>\r\n<\/ul>\r\n<p>Your jewellery will be made within 3 business days, and then shipped to you!<\/p>\r\n<div class=\"is-divider divider clearfix\" style=\"margin-top:1.2em;margin-bottom:1.2em;max-width:100%;height:2px;background-color:rgba(0, 0, 0, 0.09);\"><\/div> \t\t<\/div>\n\t\t\t\t\n<style>\n#col-967908525 > .col-inner {\n  padding: 40px 40px 40px 40px;\n}\n<\/style>\n\t<\/div>\n\n\t <\/div> \t\t<\/div>\n\t\t\t\t\n<style>\n#col-368380615 > .col-inner {\n  margin: 10px 0px 10px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t \n<style>\n#row-1920187581 > .col > .col-inner {\n  background-color: rgb(255,255,255);\n}\n<\/style>\n<\/div> <div class=\"row\"  id=\"row-1446768551\"> \n\t<div id=\"col-2134531442\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t <div class=\"row row-collapse align-middle\"  id=\"row-73825396\"> \n\t<div id=\"col-1710358528\" class=\"col team-sorted-info medium-7 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\r\n<h2>Payment<\/h2>\r\n\t<div id=\"gap-891490792\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-891490792 {\n  padding-top: 5px;\n}\n<\/style>\n\t<\/div>\n\t\r\n<p>You can pay for your jewellery conveniently via internet banking.<\/p>\r\n<ul>\r\n<li>Once you have checked the order, selected the appropriate parcel terminal, select your bank, and pay for your order securely and safely.<\/li>\r\n<li>Please also read our terms of sale and confirm.<\/li>\r\n<li>Click &#8220;Pay&#8221; and you will be redirected to your selected bank\u2019s page.<\/li>\r\n<li>Enter the information you need to sign in to your bank account and make a payment.<\/li>\r\n<li>If all is successful, you will be redirected to the order confirmation page and a confirmation email will be sent to the address you provided.<\/li>\r\n<\/ul>\r\n<p>RAdezain will forward the personal data necessary for making payments to the authorised processor, Maksekeskus AS.<\/p>\r\n<div class=\"is-divider divider clearfix\" style=\"margin-top:1.2em;margin-bottom:1.2em;max-width:100%;height:2px;background-color:rgba(0, 0, 0, 0.09);\"><\/div> \t\t<\/div>\n\t\t\t\t\n<style>\n#col-1710358528 > .col-inner {\n  padding: 40px 40px 40px 40px;\n}\n<\/style>\n\t<\/div>\n\n\t \n\t<div id=\"col-1125812429\" class=\"col medium-5 small-12 large-4 small-col-first\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t \n  <div class=\"banner has-hover\" id=\"banner-1187616880\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"683\" height=\"1024\" src=\"https:\/\/radezain.ee\/wp-content\/uploads\/2019\/11\/ANV_2439-683x1024.jpg\" class=\"bg attachment-large size-large\" alt=\"\" \/>                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>                <div id=\"text-box-572152895\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                                 <\/div>\n           <\/div>\n                            \n<style>\n#text-box-572152895 {\n  width: 60%;\n}\n#text-box-572152895 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-572152895 {\n    width: 60%;\n  }\n}\n<\/style>\n    <\/div>\n          <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1187616880 {\n  padding-top: 400px;\n  background-color: rgb(244, 244, 244);\n}\n#banner-1187616880 .banner-bg img {\n  object-position: 79% 55%;\n}\n@media (min-width:550px) {\n  #banner-1187616880 {\n    padding-top: 146%;\n  }\n}\n<\/style>\n  <\/div>\n\n \t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t <\/div> \t\t<\/div>\n\t\t\t\t\n<style>\n#col-2134531442 > .col-inner {\n  margin: 10px 0px 10px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t \n<style>\n#row-1446768551 > .col > .col-inner {\n  background-color: rgb(255,255,255);\n}\n<\/style>\n<\/div> <div class=\"row\"  id=\"row-1905588443\"> \n\t<div id=\"col-582654300\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t <div class=\"row row-collapse align-middle\"  id=\"row-565175780\"> \n\t<div id=\"col-1403449939\" class=\"col medium-5 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t \n  <div class=\"banner has-hover\" id=\"banner-387856221\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"680\" src=\"https:\/\/radezain.ee\/wp-content\/uploads\/2019\/11\/ANV_2525-1024x683.jpg\" class=\"bg attachment-large size-large\" alt=\"\" \/>                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>                <div id=\"text-box-1247485639\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                                 <\/div>\n           <\/div>\n                            \n<style>\n#text-box-1247485639 {\n  width: 60%;\n}\n#text-box-1247485639 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-1247485639 {\n    width: 60%;\n  }\n}\n<\/style>\n    <\/div>\n          <\/div>\n      <\/div>\n\n            \n<style>\n#banner-387856221 {\n  padding-top: 400px;\n  background-color: rgb(244, 244, 244);\n}\n@media (min-width:550px) {\n  #banner-387856221 {\n    padding-top: 500px;\n  }\n}\n<\/style>\n  <\/div>\n\n \t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t \n\t<div id=\"col-515431209\" class=\"col team-sorted-info medium-7 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\r\n<h2>Delivery information<\/h2>\r\n\t<div id=\"gap-1337223232\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1337223232 {\n  padding-top: 5px;\n}\n<\/style>\n\t<\/div>\n\t\r\n<p>We will send you the ordered jewellery and \/ or gift to your nearest parcel machine.<\/p>\r\n<p>You can choose a suitable parcel terminal on the checkout page.<\/p>\r\n<ul>\r\n<li>After checking the order on the checkout page, entering your contact information and selecting the appropriate shipping method, you can then select the appropriate parcel terminal location. The list of parcel terminals appears as a drop-down menu. Choose the appropriate terminal and confirm your order.<\/li>\r\n<\/ul>\r\n<p>Today you can choose between shipping opportuniies.<\/p>\r\n<ul>\r\n<li><strong>Estonia<\/strong>: DPD Pickupoint and Omniva parcel machine<\/li>\r\n<li><strong>Lithunia<\/strong>: Omniva parcel machine<\/li>\r\n<li><strong>Latvia<\/strong>: Omniva parcel machine<\/li>\r\n<li><strong>Finland<\/strong>: Smartpost parcel machine<\/li>\r\n<\/ul>\r\n<p>Most products are always held in stock and ready for production. Your personalised jewellery will be completed within 3 business days and then shipped to you. If a piece of jewellery or gift contains parts that are out of stock, the delivery time will be extended. Usually this information will be provided when placing your order, but in any case we will also contact you separately.<\/p>\r\n<div class=\"is-divider divider clearfix\" style=\"margin-top:1.2em;margin-bottom:1.2em;max-width:100%;height:2px;background-color:rgba(0, 0, 0, 0.09);\"><\/div> \t\t<\/div>\n\t\t\t\t\n<style>\n#col-515431209 > .col-inner {\n  padding: 40px 40px 40px 40px;\n}\n<\/style>\n\t<\/div>\n\n\t <\/div> \t\t<\/div>\n\t\t\t\t\n<style>\n#col-582654300 > .col-inner {\n  margin: 10px 0px 10px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t \n<style>\n#row-1905588443 > .col > .col-inner {\n  background-color: rgb(255,255,255);\n}\n<\/style>\n<\/div> <div class=\"row\"  id=\"row-1742904997\"> \n\t<div id=\"col-1085289542\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t <div class=\"row row-collapse align-middle\"  id=\"row-1200739712\"> \n\t<div id=\"col-907409863\" class=\"col team-sorted-info medium-7 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\r\n<h2>Incorrect product, misspelling and return<\/h2>\r\n\t<div id=\"gap-1786436701\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1786436701 {\n  padding-top: 5px;\n}\n<\/style>\n\t<\/div>\n\t\r\n<p>As with human beings, and especially with crafts, errors can occur that are not discovered or occur during work. In this case, please contact us through a suitable channel (Facebook, Instagram, e-mail) and describe the problem you are experiencing. With today&#8217;s experience, we&#8217;ll ship the right and repaired product the next business day or find another solution.<\/p>\r\n<div class=\"is-divider divider clearfix\" style=\"margin-top:1.2em;margin-bottom:1.2em;max-width:100%;height:2px;background-color:rgba(0, 0, 0, 0.09);\"><\/div> \t\t<\/div>\n\t\t\t\t\n<style>\n#col-907409863 > .col-inner {\n  padding: 40px 40px 40px 40px;\n}\n<\/style>\n\t<\/div>\n\n\t \n\t<div id=\"col-1618676766\" class=\"col medium-5 small-12 large-4 small-col-first\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t \n  <div class=\"banner has-hover\" id=\"banner-1859830957\">\n          <div class=\"banner-inner fill\">\n        <div class=\"banner-bg fill\" >\n            <img loading=\"lazy\" decoding=\"async\" width=\"1020\" height=\"680\" src=\"https:\/\/radezain.ee\/wp-content\/uploads\/2019\/11\/ANV_2532-1024x683.jpg\" class=\"bg attachment-large size-large\" alt=\"\" \/>                                    \n                    <\/div>\n\t\t\n        <div class=\"banner-layers container\">\n            <div class=\"fill banner-link\"><\/div>                <div id=\"text-box-2059781949\" class=\"text-box banner-layer x50 md-x50 lg-x50 y50 md-y50 lg-y50 res-text\">\n                                <div class=\"text-box-content text dark\">\n              \n              <div class=\"text-inner text-center\">\n                                 <\/div>\n           <\/div>\n                            \n<style>\n#text-box-2059781949 {\n  width: 60%;\n}\n#text-box-2059781949 .text-box-content {\n  font-size: 100%;\n}\n@media (min-width:550px) {\n  #text-box-2059781949 {\n    width: 60%;\n  }\n}\n<\/style>\n    <\/div>\n          <\/div>\n      <\/div>\n\n            \n<style>\n#banner-1859830957 {\n  padding-top: 400px;\n  background-color: rgb(244, 244, 244);\n}\n@media (min-width:550px) {\n  #banner-1859830957 {\n    padding-top: 500px;\n  }\n}\n<\/style>\n  <\/div>\n\n \t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t <\/div> \t\t<\/div>\n\t\t\t\t\n<style>\n#col-1085289542 > .col-inner {\n  margin: 10px 0px 10px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t \n<style>\n#row-1742904997 > .col > .col-inner {\n  background-color: rgb(255,255,255);\n}\n<\/style>\n<\/div> \t\t<\/div>\n\n\t\t\n<style>\n#section_1479882681 {\n  padding-top: 60px;\n  padding-bottom: 60px;\n  background-color: rgba(244, 222, 220, 0.45);\n}\n<\/style>\n\t<\/section>\n\t\r\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-32033","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/radezain.ee\/en\/wp-json\/wp\/v2\/pages\/32033","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/radezain.ee\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/radezain.ee\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/radezain.ee\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/radezain.ee\/en\/wp-json\/wp\/v2\/comments?post=32033"}],"version-history":[{"count":5,"href":"https:\/\/radezain.ee\/en\/wp-json\/wp\/v2\/pages\/32033\/revisions"}],"predecessor-version":[{"id":44072,"href":"https:\/\/radezain.ee\/en\/wp-json\/wp\/v2\/pages\/32033\/revisions\/44072"}],"wp:attachment":[{"href":"https:\/\/radezain.ee\/en\/wp-json\/wp\/v2\/media?parent=32033"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}